The prerequisite of empowerment is trust. Instead of dictating lists of features for teams to build, management can get more from the smart, resourceful, and dedicated professionals they’ve hired by providing clear product outcomes to their teams, and empower them to own, end-to-end, how teams deliver on those goals.
As an extrovert who grew up mostly in the New York City area, I’m highly attuned to sense and seize the tiniest microgap in any conversation. As a reformed command-and-control IT program director, I’ve striven in my roles as scrum master and Agile coach to allow my teams the space to step up, be more […]
Posted on February 27, 2016
In much the same way that special teams can quickly improve a football team, defensive design can make a big difference by taking control of decisive, transitional moments. I’ve heard it said that to have a better overall listening experience in your home stereo, it’s important to focus & spend your money in those areas […]
Posted on January 10, 2014
Here’s one from the archive – my old friend Minter Dial, former global head of Redken, former executive at L’Oreal, current globe-trotting consultant on digital strategy, did an interview with me towards the beginning of my tenure at Usablenet.